Product FAQS
Technical support: Provide technical consultation and support related to sights, and provide customized solutions for optical sights according to customer-specific requirements.
Accessories provided: Provide replacement or additional accessories, such as lens caps, adjustment screws, bases, etc., to meet customers’ accessory needs at the time of sale.
Online support platform: Provides an online support platform where customers can contact the after-sales service team via email, online chat, or phone.
Capacity To Meet Bulk Orders?
Yes, the size and equipment of our factory can ensure that the production process and product design can meet the needs of large orders.
Since the company was founded in 2008, we have established a complete supply chain system to ensure the timely supply of raw materials. Establish effective quality control points and testing processes to ensure that products maintain consistent quality levels throughout the production process. Implement strict production records and identification systems to ensure product traceability.
Yes, we support the production of sights of different specifications according to customer requirements and affix the customer’s brand. For specific information on specific cooperation methods, technical support, customization options, and cooperation terms, please contact us directly to learn more.
The specific delivery time is determined according to the customer’s order quantity and customization needs. Generally, a confirmed delivery time will be given before starting production, and delivery will be carried out strictly in accordance with the delivery time to ensure the smooth development of customer business.
Yes, the sights and related products produced by our company have passed relevant certifications to ensure that the products meet specific quality and safety standards and protect the rights and interests of end users.
Such as CE certification – The certification mark of the European Common Market, indicating that the product complies with European regulations.
ISO certification – ISO 9001 quality management system certification is an international certification that proves that the company’s quality management system meets international standards.
The exact certification requirements depend on the type of product, its intended use, and the market in which it is sold. We typically mark our products with certifications and provide documentation to demonstrate compliance.
As a kind of optical equipment, the quality standards of riflescopes usually need to meet a series of requirements to ensure their performance, durability, and reliability. All products of our company are certified by quality management systems such as ISO 9001.
The sights produced by our company have good optical properties, including clarity, resolution, chromatic aberration control, etc. Resistant to extreme weather conditions such as UV rays, high and low temperatures.
For scopes for outdoor and military use, it has strict waterproof and anti-fog performance, as well as shock resistance tests and impact resistance tests.
A 50mm objective lens typically adds to the overall weight of the riflescope. So, if you’re concerned with weight, bulkiness, and weldability, you’d probably want to go with the 42mm objective.
Depending on the type of cartridge, what type of game you are hunting, and the terrain, you may be satisfied with the rifle zeroed at 100 yards. Many times, hunters will sight their rifle in an inch or two high at 100 yards so that it will be centered at 200 yards.
Each knob plays a vital role in shot placement:
Windage Knob: Adjusts the reticle horizontally, compensating for wind or angular displacement.
Elevation Knob: Alters the reticle’s vertical position, essential for compensating bullet drop over distance.
The first number represents the lowest optical magnification, while the higher number represents the max magnification.
For example, in the scope 3-15 shown above, your lowest magnification setting available is x3 power. But using your power selector, you can also magnify your image up to x15 power.
Let’s start with the most familiar way to new shooters: closing one eye and looking through the scope or down the iron sights with the open eye. Which eye you close depends on whether you’re right or left-handed, but you generally want the dominant eye closest to the gun to be open.
Knowing the distance to various points on your hunting ground is a great option, but you can also use your scope’s reticle to get a ballpark distance to your next target animal. It’s not a perfect solution, but with a good reticle and a stable rest, it’s precise enough to make an accurate shot out to 300 yards or more.
If you are going to be shooting over 50 yards, it is a good idea to have a scope on your rifle. Instead of lining up iron sights and using the power of your regular eyesight to take aim at your target, a scope magnifies your target many times over and gives you crosshairs to aim with.
The most common objective lens size for hunting rifle scopes is about 40mm wide. Some hunters prefer the wider field of view of 50mm objective lenses. They also transmit more light during early morning and late evening, possibly giving a hunter a few extra seconds to make a shot.
Scope Reticles Duplex: A duplex reticle is the simplest crosshair pattern. Ideal for target shooting or hunting.
Mil-Dot: Although very similar to the duplex, the dots in the reticle help estimate your target’s distance based on size. …
BDC: In a BDC reticle, the reticle estimates bullet drop.
We mainly produce riflescopes, red dot sights, and rail related components. Our products cater to various applications, including military, hunting, and competitive shooting.
Shotelex offers 5 years warranty for our products. For any problems, if you can not solve it . Please contact us firstly, After our evaluation, send back the product to us. After we repair it, we will send it to you again.
Most in-stock orders ship within 1-2 days from our warehouse. Orders that are for custom-built products, may take slightly longer to fulfill. For faster delivery, please tell us an expedited method of shipment at the time of ordering. On the rare occasion an item is not available for immediate shipping, you will be notified with an estimated time of arrival for the item. Once contacted, you may allow the order to continue or make any adjustments, including cancellation, if desired. If an order cannot ship in its entirety, Shotelex reserves the right to hold the order until all items are in stock or to send as items become available.
If you are retail dealers or want to be distributors please e-mail ([email protected]) to us to acquire our standard quotation list. We will be much appreciated that we can have some initial information of your company and market.
Some amount of glare may be present in reflective/reflex optical sights at specific/odd angles due to the special reflective coatings on the objective lens.
Glare is more apparent in low light and indoors when there is overhead or back-lighting. Glare will be exaggerated when the optic is held in the hand instead of mounted because you can pan the optic to angles that you will not experience during use .
It is very likely (99% chance) you have astigmatism that you are not aware. What you see is a small reflex of led light bulb on the lens. One simple and quick way to find out is to use your cellphone to take a photo of the dot at medium brightness setting. If you see a circle dot in the photo you took, you basically diagnosed you have Astigmatism(Because cellphone is a machine does not has astigmatism). Many users decide to continue to use the imperfect dot, or use a bigger MOA red dot such as 6MOA instead 3MOA. Some users also see green dot better than red dot, it really depends on the individual case. Or user can use a totally different optics which is not an reflex sight such as an rifle scope instead.
Shotelex model DE1309, DE1316 are designed to fit the mounting plate made for Vortex venom, Burris fastfire, meopta, eotech mrds, docter, insight that REPLACE the rear sight. It does not fit trijicon rmr and shield rms footprint.
DE1309, DE1316 all fit directly on the Pre-cut on the slide on “Optics Ready Pistols” that keeps the rear sight like Glock MOS, Smith Wesson MP C.O.R.E and Springfield XD OSP. Those “Optics Ready” handguns all come with several mounting plates marked for different brands of red dots, such as for Trijicon RMR, Shield RMS and Vortex. Our red dots use the pistol manufacturer provided plate marked for Doctor/Vortex Venom type red dot.
Torque screws to 12 IN/LBS. Please do not over tighten the screws. Using gun glues.
There are many brightness settings. Press and hold the switch for 3 seconds to turn on or off. Quick press will NOT turn on or off the red dot. For models with Up Arrow and Down Arrow, Hold Up Arrow for 3 secs to power on, and hold Down Arrow for 3 secs to power off.
To adjust brightness, quick press to adjust the brightness from low to high. When you first turn it on, it will be at the lowest setting. This setting is invisible to human eyes, it can only be seen through a night vision device. We received quite a few returns because user can’t see it and think it is defective. Please press the switch to cycle through the brightness until you see a bright dot.
There are two LOCKS screws at the rear end. Please loosen the LOCK screws before adjusting the elevation and windage. After adjustments then tighten the LOCK screws again. Without loosening the LOCK screws the elevation and windage screws cannot work and will permanently damage it.
Some firearms require a red dot shim/riser to rise the red dot a bit. It happens with many red dots. Please go online to search ‘Red Dot Sight Shim’ to purchase one for your red dot. We recommend getting the shim from Derry or “UM Tactical” who is offering the shim for many name brands.
When you first receive the red dot. It has a picatinny mounting plate pre-assembled. Please use the allen wrench provided to take out the 2 hex screws on the top behind the glass frame. It will disconnect the red dot from the picatinny mounting plate. You will then be able to attach the red dot to a variety of handgun mounting plates that are sold separately. There are many popular handguns on the market, due to the size difference of the handguns, each mounting plate is slightly different in dimensions. There are also many manufacturers making a variety of handgun plates that replace the rear sight, including ADE, Lakeline LLC, EGW, and Outerimpact. The screw comes with our red dot come with a pair of M3x6mm screws to connect to the pre-assembled picatinny mounting base. Some mounting plates made by other companies for specific handgun might need a longer screw such as M3x8mm or shorter screw such as M3x4mm depends on the thickness of the mounting plate/adapter. If you can’t get the screw to work properly, we recommend going to a local hardware store such as ACE Hardware to get the right size.
We are an optic company that cannot provide all screws for handguns on the market because each handgun has different dimensions of the mounting plates, some are made to be optics ready, some need to replace the rear sight. We can name 3 different handguns, they all use three different screws. It is one of the main installation problems that our customer has. The handgun manufacture recommends users to contact the optics company, but we as an optics company do not know the specifications of the plate not made by us. We make the red dot to accept the industrial standard footprint. The pistol manufacturer (or machine shop) makes the plate for the same footprint, but they have their own options to decide which type screws that the plate needs.
If we missed your call, please send e-mail to [email protected], to submit a message, you will get reply within 8 business hours guaranteed.
Riflescopes, simply put, are devices that contain a series of lenses used for magnification and some type of reticle, an aiming instrument that indicates where your bullet should impact.